Teleperformance, the world’s leading provider of outsourced omnichannel customer experience management services, opens its newest business site in Cagayan de Oro City (CDO), it is their 18th site in the Philippines and its second site in Mindanao after its Davao City opened in 2013.
Teleperformance CDO is strategically located at the heart of the city, occupying four floors of the upscale Centrio Mall, an Ayala Land development situated along Claro M. Recto Avenue.
Gearing up for its aggressive business operations, Teleperformance CDO now welcomes jobseekers to its modern and spacious Recruitment Center located at the 2nd floor of the Centrio Garden. Competitive salary package, exciting performance bonuses, comprehensive healthcare benefits and career advancement opportunities await those who will be successfully hired.
Like other Teleperformance sites in the country, the CDO site features state-of-the-art facilities such a fitness gym, spacious cafeterias, full-service clinic, sleeping quarters, game and recreation rooms, and individual lockers for employees.
Travis Coates (pictured above), Teleperformance Philippines Managing Director, expressed his optimism on the launch of the new site. “Our arrival to the City of Cagayan de Oro signifies our strong commitment to the Philippine BPO industry and our confidence in this part of the country. Teleperformance is excited to expand into Cagayan de Oro City, with its strategic location, superb infrastructure, strong local government support and excellent talent pool that we surely want to tap. I am confident that with the opening of this new site, we will be able to continue to effectively serve our clients and customers and provide excellent career opportunities,” Coates said.
The launch of Teleperformance CDO is also one of the highlights of the 20th Anniversary of Teleperformance in the country this 2016. Earlier this year, the anniversary campaign was launched across various media channels and marketing activities. With the tagline, “20 years of Filipino Pride,” Teleperformance Philippines pays tribute to its employees and their inspiring stories of growth with the company over the past 20 years.
From only around 100 employees when it began its operations in 1996, Teleperformance Philippines continues to grow with around 40,000 employees across 18 business sites in Metro Manila, Antipolo, Baguio, Bacolod, Cebu, Davao and now Cagayan de Oro.
For more details on the career opportunities and application requirements, interested applicants may visit the Teleperformance Philippines Facebook page.
Teleperformance, the worldwide leader in outsourced omnichannel customer experience management, serves companies around the world with customer care, technical support, customer acquisition and debt collection programs. In 2015, it reported consolidated revenue of €3.4 billion ($3.7 billion, based on €1 = $1.11).
The Teleperformance Group operates 147,000 computerized workstations, with close to 190,000 employees across 311 contact centers in 65 countries and serving more than 160 markets. It manages programs in 75 languages and dialects on behalf of major international companies operating in a wide variety of industries.
Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: STOXX 600, SBF 120, Next 150, CAC Mid 60 and CAC Support Services. They also have been included in the Euronext Vigeo Eurozone 120 index since December 2015, with regard of the Group’s performance in corporate responsibility.
Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option. The company employs around 40,000 people in the country and operates nearly 30,000 workstations in 18 business sites located across Metro Manila, Antipolo, Baguio, Bacolod, Cebu, Cagayan de Oro and Davao.
From 2012 to 2016, Teleperformance received the Frost & Sullivan Asia Pacific Contact Center Outsourcing Service Provider of the Year Award for its significant performance in revenue management, market share, capabilities, and overall contribution to the contact center industry. In addition, Teleperformance received the AON Hewitt certification as 2014 Best Employer in the Philippines.
This 2016, Teleperformance marks its 20th year of continued excellence and leadership in the Philippines. This milestone highlights the company’s commitment to steadily provide the best employment experience for Filipinos, proactively support the nation’s ICT-BPO sector, and uphold its socio-civic engagements to create a difference in the lives of the Philippine community.
For further information, please visit the Teleperformance website at www.teleperformance.ph or like the Teleperformance Facebook fan page at www.facebook.com/teleperformance.philippines